" I'm sorry for the confusion regarding the "points" that you've collected at the Subway near your house in Winter Haven.
Every Subway location is a franchise and the stores in the Winter Haven area are not owned by DiPasqua Enterprises. DiPasqua owns 89 stores in the Orlando area and we are not doing the "points" program that the owner of the Winter Haven stores is running.
Not every Subway store participates in the same promotions or sales at the same time. Since the "points" you've accumulated were earned in the Winter Haven area, you will probably have to redeem them in the same area. You can call the store near your house and find out what other locations will redeem them for you. "
~Mom with a Scattered Mind~